Return Policy

Tausify Return & Refund Policy

At Tausify, we are committed to providing high-quality products at competitive factory prices. Every item is inspected before dispatch, and our professional Customer Support Team is available to assist you at any time.

Return Period:
Products may be returned within 14 days of the original purchase date.

Eligibility:
To qualify for a return:

  • The product was purchased within the last 14 days

  • It remains in its original packaging

  • It is unused and undamaged

  • You provide the receipt or proof of purchase

Shipping Charges:
Return shipping costs are non-refundable. You are responsible for all shipping expenses and assume the risk of loss/damage during transit to and from Tausify.

Damaged Items:
Notify us immediately if you receive a damaged product for assistance.

Out-of-Stock Items:
While we maintain accurate inventory, occasional unexpected stock shortages may occur. We will issue a full refund plus additional compensation for the inconvenience.

Non-Returnable Items:
Final sale items (non-returnable/non-exchangeable) include:

  • Beauty products

  • Underwear

  • Art & collectibles

  • Custom-made items

  • Gift cards
    (Due to hygiene or customization requirements)

Sale Items:
Sale merchandise is eligible for refunds.

Contact Us:
For return-related questions:
returns [at] tausify.com


Refund Process

  1. Initiate Return:
    Submit a return request form to notify us.

  2. Item Details:
    Specify item(s) and reason for return. We’ll respond within 24 hours with instructions.

  3. Ship Items:
    Package items securely in original condition. Ship with a tracked method and provide the return tracking number.

  4. Delivery Confirmation:
    Notify us once the return package is delivered.

  5. Refund Processing:
    Allow 1–2 days for transit + 1–3 days for processing after arrival. Refunds will be issued to your original payment method. Credit card refunds typically reflect within 3–10 business days.

You’ll receive email confirmation upon refund completion. For further assistance, contact our customer support team.

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